Frequently Asked Questions
What is laser engraving?
Laser engraving is the process of using a laser beam to burn or engrave on many forms of materials such as wood, metal, marble, granite, acrylic, glass and much more.
How do I get my personal photo to you?
There are three ways to get your photo or diploma/certificate to us.
- You can upload your photo at the time of order by clicking on the item then adding the image in the order form.
- You can E-mail it to us at: email@example.com
- You can post it to us and we will return it to you with your order.
What type of images are best for laser engraving?
When it comes to quality, the quality of the image greatly determines the quality of the engraving. Most images are acceptable for engraving, some are not. The ones that are not usually have certain characteristics about them such as very faded, very low detail or the subject has a shadow over it. Usually the higher the detail and the better the contrast the better the results. Some images just need a minor adjustment and we provide this service free with each order.
When it comes to image size, the larger the image the better. With that said, its better to not resize the image before either uploading or emailing any image file. If you need help getting your photo/scan to us please don’t hesitate to contact us either by email or phone. Click here for our contact page.
How do I clean my slate and granite engravings?
The best method of cleaning engraved slate and granite is with a dry cloth. If necessary use a damp cloth to remove light stains and residue. Never use soap or detergent to clean engravings as it can stain the surface. If the piece is to be placed outside calcium deposits can build up and discolor the engraving, it’s recommended to lightly wipe the marble or granite periodically.